About

I lead engineering for Helport AI's North American organization, owning technical strategy, architecture, and customer deployment for our AI products across enterprise customers in North America, Asia Pacific, and Latin America. Alongside the engineering mandate, I drive product strategy for AI Labor System, our core expert-cloning product line.

My work sits at the intersection of agentic systems, voice AI (TTS, ASR, voice cloning), retrieval-augmented generation, and enterprise AI deployment, with continued curiosity about NLP, multimodal models, world models, and reasoning.

Outside of work, I run my own research projects in agentic systems, LLM security, medical imaging, and embodied AI. If you work in any of these areas and are looking for a research collaborator, I'd love to hear from you.

Now Leading a team that ships end-to-end AI solutions, from system integration to technical roadmap design. In parallel, running independent research in agentic systems, LLM security, medical imaging, and embodied AI. Open to research collaborations, feel free to reach out.

Experience

May 2026 – Present

Director of Engineering · Helport AI, Inc. (Nasdaq: HPAI)

  • Lead engineering for Helport AI's North American organization, owning technical strategy, architecture, and customer deployment for AI products across strategic enterprise customers in North America, Asia Pacific, and Latin America.
  • Drive product strategy for the core expert-cloning product line, working closely with product and commercial teams on roadmap and go-to-market.
  • Lead hands-on solution delivery for enterprise customers, covering system integration and technical roadmap design.
Apr 2025 – May 2026

Technical Product Manager · Helport AI, Inc. (Nasdaq: HPAI)

For confidentiality reasons, I don't disclose details of this work publicly, but feel free to reach out if you'd like to chat.

Oct 2023 – May 2024

Frontend Software Engineer Intern · Plum Alley, Inc.

  • Modernized the official website (plumalley.co) with React and JavaScript, improving responsiveness and load performance and increasing site traffic by 85%.
  • Shipped outreach features (registration, notifications, feedback collection) with 93% user satisfaction.
  • Applied AES-256 encryption at rest and TLS 1.2+ in transit to meet encryption-compliance requirements.
Apr 2023 – Jan 2024

Fullstack Software Engineer Intern · UrsaTech, Inc.

  • Built an educational platform (React, TypeScript, Express) with authentication, Q&A, and a Unity-based code editor, matching Figma designs.
  • Designed and managed the MySQL database for scoring history; validated APIs with Postman.
  • Integrated a Unity game into the platform with event-driven command sequencing, resolving processing-rate mismatches between web services and the game engine.

Toolbox: Python · JavaScript / TypeScript · Java · SQL · React · Node.js · PyTorch · TensorFlow · PostgreSQL · MongoDB · Docker · Kubernetes · GitHub Actions

Projects

AI-Map

Daily AI news and research aggregator that pulls 30+ sources (major AI labs, arXiv, GitHub, Hacker News, Reddit and more) into a single dashboard.

Publications

arXiv preprint · 2025

Victim as a Service: Designing a System for Engaging with Interactive Scammers

Daniel Spokoyny, Nikolai Vogler, Xin Gao, Tianyi Zheng, Yufei Weng, Jonghyun Park, Jiajun Jiao, Geoffrey M. Voelker, Stefan Savage, Taylor Berg-Kirkpatrick

Abstract

Pig butchering and similar interactive online scams lower their victims' defenses by building trust over extended periods of conversation — sometimes spanning weeks or months. These scams have resulted in massive public losses, estimated at over $75 billion in a recent study. In this paper, we describe the motivation, design, implementation, and experience with CHATTERBOX, an LLM-based system that automates long-term engagement with online scammers, making large-scale investigations of their tactics possible. We detail the techniques developed to attract scam attempts, the system architecture and LLM engineering required to convincingly engage with scammers, and the necessary capabilities to satisfy or evade "milestones" in the scammers' workflow.

ACL · 2024

SceMQA: A Scientific College Entrance Level Multimodal Question Answering Benchmark

Zhenwen Liang, Kehan Guo, Gang Liu, Taicheng Guo, Yujun Zhou, Tianyu Yang, Jiajun Jiao, Renjie Pi, Jipeng Zhang, Xiangliang Zhang

Abstract

SceMQA is a novel benchmark for scientific multimodal question answering at the college entrance level, addressing a critical educational phase often overlooked in existing benchmarks. It covers Mathematics, Physics, Chemistry, and Biology with a blend of multiple-choice and free-response formats, providing knowledge points and detailed explanations for every problem. Evaluations of state-of-the-art open- and closed-source MLLMs show only 50–60% accuracy for the strongest models, highlighting the need for further research.

IJCAI Symposium on Multimodal Reasoning with LLM · 2023

Elucidating STEM Concepts through Generative AI: A Multi-modal Exploration of Analogical Reasoning

Chen Cao, Zijian Ding, Gyeong-Geon Lee, Jiajun Jiao, Jionghao Lin, Xiaoming Zhai

Abstract

This study integrates large language models with multi-modal analogical reasoning to enhance STEM education: a system that transforms intricate principles in mathematics, physics, and programming into comprehensible visual metaphors, evaluated via a randomized A/B/C test measuring learning gains and motivation.

Talks & Teaching

Invited Sessions

Guest Engineer

Technical Feedback Sessions for NYU Stern TechMBAs

NYU Stern School of Business

Provided technical-feasibility feedback on student product projects in simulated product-development meetings for the Applied Technical Foundations for Managers course.

Oct & Dec 2024 Online

Teaching

Teaching Assistant

CSE 291: Medical Image Analysis

UC San Diego

Spring 2025 Graduate course
Tutor

CS 480: Algorithmic Problem Solving

NYU Courant

Fall 2023 Undergraduate course
Tutor

CS 102: Data Structures

NYU Courant

Spring & Summer 2023 Undergraduate course

Education & Honors

M.S. in Computer Science and Engineering

University of California, San Diego

2024 – 2025

B.A. in Computer Science & B.A. in Mathematics

New York University

2020 – 2024

Contact

Let's talk.

Always happy to chat about enterprise AI, engineering leadership, or research ideas. I'm especially open to research collaborations in agentic systems, LLM security, medical imaging, and embodied AI. The fastest way to reach me is email.

jiajun.jiao.qd@gmail.com